Features

What was your very first job? In my senior year of high school, I worked at Bonanza steakhouse in Pocahontas,...

Giving feedback to employees isn’t always easy – especially when it’s going to be difficult for them to hear. Yet,...

It can be said that “success occurs when preparation meets opportunity.” When it comes to emergency procedures at your business,...

While a fix-it-the-first-time approach may be the gold standard of customer service, addressing potential issues before they materialize is the...

Dealing with troubling workplace environments can be difficult. It’s not always clear what the deeper issue is and the friction...

Most of us know motels aren’t hotels, a haircut isn’t cosmetic surgery and wild animals don’t follow a viewing schedule....

1. When you were a kid, what did you want to grow up to be? Growing up with two brothers...

Have you ever heard the phrase, “you have two ears and one mouth for a reason”? Well, it’s really apropos...

The first use of red-light therapy in a controlled, scientific environment dates back to the 1890s, when it was studied...

On October 21-22, over 600 tanning professionals traveled to Nashville, TN eager for education and networking. “They came, they stayed...