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Home Columns Spray Central

FAQs from Your Guests’ POV

Katie Phillips by Katie Phillips
November 1, 2017
in Spray Central
Reading Time: 3 mins read
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From your salon guests’ mouths to our ears, below are some answers for frequently asked spray-tanning questions.[gap height=”15″]

What is the difference between organic and non-organic solutions/why are some solutions organic and some aren’t?[gap height=”15″]

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Based on FDA regulations, DHA cannot be classified as organic in the U.S. And since DHA is the main tanning ingredient in all sunless solutions used in the U.S., none can claim to be organic. Some U.S. brands will still make this claim, but there is no verification or certification to back it. There are foreign-made solutions that claim to be organic, and are – in their home country – but still don’t meet U.S. standards.[gap height=”15″]

You can look for ingredients that have certain approvals or certifications, such as aloe that is certified by the Aloe Science Council, or DHA that is Eco-Cert and NATRUE approved. [gap height=”15″]

I just got sprayed and my skin had a reaction. Am I allergic to the solution?[gap height=”15″]

You very well could be allergic to an ingredient in sunless solutions. If you do believe so after reviewing the following points, please consult your doctor.[gap height=”15″]

You could have over-exfoliated your skin. We know exfoliation is important to long-lasting, even color, but exfoliating to the point of rubbing your skin raw could have negative effects on your color and skin. Over-exfoliated skin is going to be ultra-sensitive and easily irritated by almost anything you apply. [gap height=”15″]

Mixing professional salon products and big-box store products could result in a reaction.[gap height=”15″]

If you know you have an allergy, all companies should have every ingredient listed on the label in a recognizable way. [gap height=”15″][gap height=”15″]

Why is the color “peeling” on certain parts of my body?[gap height=”15″]

“Peeling” color is most often caused by improper exfoliation. The most common area for this to occur is the chest, as there is often an excess of oil and sweat on that skin surface. Any area that has oil or sweat sitting on the skin will not properly absorb the solution, making it more likely to peel off. [gap height=”15″]

“Peeling” could also be caused from lack of moisturizing. DHA is naturally drying to the skin, and dry skin sheds faster and more unevenly than moist skin. [gap height=”15″][gap height=”15″]

Why does the solution feel sticky/wet?[gap height=”15″]

As stated above, DHA is naturally very drying, so many sunless brands add hydrating ingredients to offset this effect and help prolong color. These moisturizing ingredients are what tanners are feeling on their skin post-spray. [gap height=”15″]

Some companies prefer to formulate their solutions without as much alcohol, which affects the after-feel of the solution, as well. There are professional products in the market to help combat this effect.[gap height=”15″]
Is it really necessary to buy professional prep and post-care products from a salon? Can’t I find the same thing at the drug store for less money? [gap height=”15″]

You may be able to find body washes, lotions and scrubs at a big-box store for a couple dollars less, but you might be risking your color. A sugar scrub (prep) you get there may contain oils that sit on the skin and prevent the proper solution absorption. A gradual self-tanner you get to extend your tan might not contain the same high amounts of moisturizing ingredients or DHA as a professional salon product. The drug store body washes might contain sulfates or heavy fragrances which can strip your color.[gap height=”15″]

Do your guests have other questions you need help answering? Email katie.phillips@newsunshinellc.com.

 

Be sure to address all your guests’ questions in your pre-spray consultation!

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The ABCs & 123s (and 4s) of Selling!

Katie Phillips

Katie Phillips

Katie Phillips is the California Tan Sunless® Brand Coordinator. She touches all aspects of the business including social media management, sunless training, product development and marketing initiatives. Katie also spray-tans models and competition athletes. She is passionate about connecting with salons and customers and providing exceptional sunless support and education.

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