Notes from the Road

These days, with the power and popularity of the Internet, salon guests who have a bad experience can share their...

On average, I spend about 200 days a year on the road training staff at our salon and distributing partners....

August? Is it really already August? It seems as though this season just flew by. Now that the salons are...

Anyone, who has been in this industry for any length of time knows the crucially important role your guests play...

In my recent travels, I’ve really noticed a distinct difference between what makes a good salesperson versus what makes a...

As a lotion trainer, I’m on the road for much of the year, visiting salons to educate both new and...

Over the last few months of my travels, I noticed an increase in salons focusing heavily on their competition. Obviously,...

By now, we should all be feeling that Busy Season rush – and man, does it feel good! Better weather,...

Well, the holidays have come and gone and we’re gearing up for our industry’s favorite time of the year …...

The New Year is always about new beginnings and New Year’s resolutions. Some people’s resolutions are to lose weight, spend...