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Home Columns 2020 Focus

Rewrite the Book on Success

Jarrod Rouanzoin by Jarrod Rouanzoin
August 3, 2020
in 2020 Focus
Reading Time: 3 mins read
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The last couple of months have been challenging for all of us, to say the least. As businesses continue to reopen, the ability to adapt and continue to drive forward has been at the forefront of all of our minds.

Make it an Event

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We can look differently at the reopening of your facility, but it can offer the perfect opportunity to put a twist on it and mark it as a grand re-opening. It’s a way to remind your community about your business while creating some excitement about opening your doors. Your customers are eager to get back to your business; they have missed your services and want to regain any sense of normalcy. When it comes to reopening, there is a lot to get done; but why not take the opportunity to celebrate this new chapter and make it memorable and fun?

Re-engage Your Team

If you have already re-opened or plan to soon, keep staff apprised of plans so that they may prepare. Schedules have changed and employees are now balancing new work procedures, taking care of their children, and will need some time to make sure they can adjust. This is the perfect time for retraining, and JK Products and Services can help. With the new CDC guidelines, making sure your staff is well informed and properly trained will be key to making sure everything runs smoothly and safely. It will also give your salon guests the peace of mind that your facility is properly sanitized and disinfected. It would be wise to give staff a little homework before getting back to work, so they can ready themselves for the reopening; after all, protocol will be different with limited-to-no-contact at your front desk. It will be extremely important to provide them with PPE – you will need to have enough gloves and masks, as well as the best sanitizing disinfectants on hand for use on commonly touched surfaces. Remind them that we not only want to protect our customers, but the safety of our staff comes first.

Safety First

Safety and cleanliness are going to be major factors to make salon guests feel comfortable and confident. Do your research, be sure that you and your team have a good understanding of what disinfecting products meet the EPA criteria. Know the differences between cleaning, sanitizing, disinfecting and sterilizing and educate your staff as well:

• Cleaning – (with soap and water) can remove impurities, germs and dirt. The CDC recommends cleaning surfaces before disinfecting.

• Sanitizing – reduces bacteria specifically identified on product packaging, but may not destroy all bacteria.

• Disinfecting – is the process of destroying and removing pathogenic microorganisms and organisms present on the surface.

• Sterilization – is the process that eliminates all forms of life such as viruses, bacteria and fungi.

It is recommended that you create a plan for facility cleaning and disinfection. Itemize and prioritize your equipment, create a cleaning schedule and remove any unnecessary units. If you are looking for employee-training videos, visit the JK Back to Business website for videos and more support as you re-open your business.

While we are all eager and motivated to get back to a normal lifestyle, there are just a few more rules to consider. I believe that if we embrace the changes, if we are flexible to pivot and move the company’s direction and plan, success can be had. Who knows? Maybe we can be the ones to rewrite the book on what success looks like and come back from lockdown stronger than ever before.

Who knows? Maybe we can be the ones to rewrite the book on what success looks like and come back from lockdown stronger than ever before.

 

Previous Post

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Up Your Equipment Performance Game

Jarrod Rouanzoin

Jarrod Rouanzoin

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