Management Musings

Happy New Year! As our season begins, I encourage you to take this last bit of “calm” time to finalize...

Merry Christmas! I hope the holiday season is treating you all nicely, and you’re enjoying the end of JASON! Holiday...

Do you ever walk into your salon and think, “this place is a pig sty,” and then have a guest...

As a manager, I spend the majority of my time thinking about ways to take care of our teams and...

As you read this, we’re nearly halfway through JASON! (July-November). While for some salon operators this time is financially painful,...

Customers of every industry are spending more time online than ever, and thus, advertising budgets are moving online, as well....

Part of managing well is maximizing your time. As the industry changes and many owners are either 1) multi-site and...

Marketing and advertising have changed completely in the last 10-20 years. In the past, our primary methods of receiving advertisements...

One of the favorite parts of my job is getting the chance to visit with other salon owners and small...

In March, I talked about creating value for your employees. Recap: as employers, we should remember that employment is a...