In order to ensure its success, your business depends on several key components – technology, personnel and equipment are a few of the crucial ones that are quite interrelated when you think about it. This strong dependency is enough to give any salon owner the motivation to have an overall maintenance plan in place at all times.
[gap height=”15″]
To start, your tanning and spa-related equipment are controlled by a salon management program and in most cases, run on a timer system. Not only is your equipment operated via these technologies, but your point-of-sale and back-office systems are likely to include an equipment maintenance function.
[gap height=”15″]
As a result, it’s imperative that as part of your IT related preventative maintenance, your operating systems and software programs are kept up-to-date and running supported versions, and that you’ve installed anti-virus programs on all machines. As your data is the lifeblood of your business, make sure that you have backups running regularly and housed offsite. It’s also a good idea to have items like an extra workstation or peripherals such as a timer manager preconfigured and on stand-by at all times, as should one of these items fail, you can easily swap hardware out with little, if any, impact to your operations.
[gap height=”15″]
When it comes to equipment maintenance, documenting the work electronically will not only aid in efficiency but will actually extend the life of your tanning equipment. Being informed of the work completed on a unit will allow you to easily schedule upcoming maintenance and essentially result in avoiding unnecessary future repairs.
[gap height=”15″]
Having a POS system that is unified with your equipment maintenance system will enable staff to submit maintenance requests and easily communicate the severity and type of issue by selecting from a list of pre-configured and customized options. Additionally, a description of the issue can be noted, and the equipment can also be inactivated if the issue is severe.
[gap height=”15″]
[gap height=”15″]
Do yourself, your team and all of your equipment a favor and deploy the necessary resources to efficiently manage and maintain them!
[gap height=”15″]
Implementing these types of measures will not only give you an overall picture of your equipment health, but it will also encourage your staff to take as much pride in the condition of your tanning units as you do.
[gap height=”15″]
Speaking of staff, as a salon is heavily dependent upon technology and equipment, it is worth considering employing someone who can assist with your IT needs, as well as someone who is exclusively responsible for maintaining your tanning systems.
[gap height=”15″]
An efficient maintenance module will automatically assign a ticket to the person responsible for completing the work based on the type of issue selected when the request was submitted, and can essentially include maintenance on everything from equipment to IT-related items to facility maintenance. If you have multiple locations, this will also aid the technician in planning their schedule and associated route, and to know what parts are needed to complete the needed repairs for each salon – saving time, and we all know that “time is money.”
[gap height=”15″]
An equipment maintenance system will allow your staff to log their activities on the tickets assigned to them and update the status of the issues throughout, so that you are well informed of the progress – maybe they are waiting on a part to be delivered or will need the assistance of another employee. The technician can check the item off of their to-do-list by marking the ticket as resolved when the maintenance is completed.
[gap height=”15″]
Utilizing such tools will not only keep you regularly informed of the status of some of your most substantial business assets, but these detailed records will help increase the resale value of your equipment which will be especially helpful should you be looking to refresh your equipment mix.
[gap height=”15″]
Equipment maintenance is crucial to providing your salon guests with the best service and top-notch tanning results. Do yourself, your team and all of your equipment a favor and deploy the necessary resources to efficiently manage and maintain them!
[gap height=”15″]
[gap height=”15″]
