As a business owner, having a physical presence during regular business hours is important; but equally so is the ability to manage your operations remotely as needed.
If you are leveraging technology by using a salon software program that enables remote access capabilities, working anytime, from anywhere, can become your reality.
Communication is one of the most essential tools to ensuring that your business runs like a well-oiled machine. The use of technology will allow you to clearly and effectively communicate with your team, even if you’re not actually in your salon location. For example, utilizing an internal email system enables you to send messages to staff about upcoming meetings, new promotions that you are launching, and even notify them of amended policies that you are instituting.
When using the right system, anything that you would do while at the salon can be done remotely without interrupting the operation of your business. With accessibility, the means to run financial reports, view how long your beds have been dirty between sessions, or adding a new membership to your service menu becomes an actuality.
Working remotely is easier than ever when using technology to your advantage!
Exceptional customer service is likely your highest core value for your business. As it is not always feasible to be physically present at your place of business during every operating hour, having a resource within your software program such as a customer maintenance system enables you to efficiently respond to urgent situations at the store even when you aren’t there.
Not only do you not interfere with the processing of transactions on your point-of-sale workstations when working remotely, using a separate instance of your salon management program enables you to dedicate time to data analysis; strategizing for the future in ways such as developing effective marketing campaigns based on your quantitative data and the visible patterns. All without being tied to your store.
If you offer your customers the option of a monthly recurring EFT membership, the processing of your batch is a crucial task that you likely prefer to complete without the distractions that often come with being at the salon. Batch-processing is also a task that you want the flexibility to do outside of regular store hours. If your draw day happens to fall on a holiday or on a weekend when you weren’t planning to be onsite, a laptop and internet connection is all you will need to process your batches remotely!
Perhaps you have a couple of action items, such as approving timecards and placing an inventory purchase order, that you couldn’t complete at your place of business due to several interruptions from customers and staff during the day. The flexibility to complete these tasks at home after you’ve settled in for the evening aids in promoting a work-life balance that you wouldn’t otherwise have without the right tools at hand.
The flexibility of working at any time (and on your own schedule) along with the demonstrated increase in productivity are reasons enough to implement the option of working remotely, and it’s easier than ever when using technology to your advantage!
